When Arm & Hammer's
Dryer Sheets disappointed
in test market, they wanted to
know how they should fix it,
and if they should bother.
Arm & Hammer's test marketing of their fabric softener sheet was unsuccessful, particularly when they went head-to-head against a certain major competitor.
Management wanted to know
- if there was a market for an Arm & Hammer product
- how to best position the product in the marketplace
- how to best counter the huge advertising expenditures of their competitors
We recommended that Arm & Hammer preempt the strength positioning. Strength that, by virtue of being Arm & Hammer, only they could provide.
We also recommended that they change their positioning to more closely reflect the Arm & Hammer heritage.
The result -- a very successful roll out, with sales exceeding expectations.
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